Personvernerklæring
Oppdatert 30. september
Hos Addio er vi opptatt av å beskytte personvernet ditt og sikre sikkerheten til din personlige informasjon. Denne personvernerklæringen beskriver hvordan vi samler inn, bruker, lagrer og beskytter personopplysningene vi samler inn via nettstedet vårt (https://addio.eu) og i forbindelse med salg av våre digitale relébokser over hele verden. Ved å bruke våre tjenester samtykker du til innsamling og bruk av informasjon som beskrevet i denne policyen.
1. Datainnsamling og bruk
1.1 Personal Data
When you purchase a product from us or create an account on our website, we collect and store personal information required to complete the transaction and provide our services. This information may include:
- Fullt navn
- E-postadresse
- Fakturerings- og leverings
- adresse
- Betalingsdetaljer
- Kontakttelefonnummer
Denne informasjonen lar oss behandle bestillingene dine, levere produktene dine og administrere kundekontoen din på plattformen vår.
1.2 Data Automatically Collected
We use cookies and similar technologies to enhance your experience on our website. These technologies allow us to:
- Spore nettleseraktivitet og brukerpreferanser
- Forbedre nettstedets funksjonalitet og ytelse
- Samle inn analysedata for bedre å forstå brukeratferd
Denne informasjonen lar oss behandle bestillingene dine, levere produktene dine og administrere kundekontoen din på plattformen vår.
2. Kontoopprettelse og betalingsbehandling
2.1 Account Creation
When you make your first purchase using Stripe, we create a customer account for you to streamline future transactions. After your initial purchase, you will receive a verification email. You must complete the verification process before gaining access to your account in our customer portal.
Your account is protected by a secure password that you are responsible for maintaining. Please ensure your login credentials remain confidential to prevent unauthorized access to your account.
2.2 Payment Information
All payments on our website are securely processed via Stripe. We do not store sensitive payment details such as credit card numbers. Stripe is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS), ensuring the protection of your payment information.
3. Consent to Terms and conditions
To place an order, create an account, or access any of our services, customers must agree to our Terms and conditions as well as this Privacy Policy. By proceeding with a transaction, you acknowledge that you have read, understood, and agreed to these terms.
4. Data Sharing and International Transfers
We do not share or sell personal data to third parties for marketing or unrelated business purposes. The data you provide is only shared with third parties when necessary to complete a transaction or to comply with legal requirements. This includes:
- Tredjeparts betalingsbehandlere (f.eks. Stripe) for å håndtere transaksjoner
- Leverandører av frakt og logistikk for levering av produkter
GDPR Compliance
As we are based in the European Union (EU), we comply with the General Data Protection Regulation (GDPR). For data transfers to countries outside of the EU/EEA, we ensure that proper safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your data and comply with local regulations.
Databehandlere
Alle tredjeparts databehandlere vi samarbeider med er kontrollert for å sikre at de oppfyller våre databeskyttelsesstandarder og overholder gjeldende forskrifter.
5. Data Retention
We retain your personal data as long as your account is active and necessary for the purposes outlined in this policy. If you do not log into your account for a period of 24 months, we will begin the process of deleting your account and associated data. Before we proceed with deletion, we will notify you via email and give you 3 months to log in and prevent the deletion.
6. Dine rettigheter til data
I henhold til GDPR og andre gjeldende personvernlover har du følgende rettigheter med hensyn til dine personopplysninger:
- Rett til innsyn: Du kan be om en kopi av personopplysningene vi har om deg.
- Rett til retting: Du kan be om at vi korrigerer eventuelle unøyaktige eller ufullstendige data.
- Rett til sletting («rett til å bli glemt»): Du kan be om at vi sletter dine personopplysninger, underlagt visse betingelser.
- Rett til dataportabilitet: Du kan be om en kopi av dine personopplysninger i et strukturert, vanlig brukt og maskinlesbart format.
- Rett til å begrense behandlingen: Du kan be om at vi begrenser behandlingen av dataene dine under visse omstendigheter.
- Rett til å protestere: Du kan protestere mot behandlingen av dataene dine for visse formål, for eksempel direkte markedsføring.
To exercise any of your rights, please contact us at info@addio.eu. We aim to respond to all requests within 30 days
7. Sikkerhetstiltak
Vi tar sikkerheten til dine personopplysninger på alvor og implementerer en rekke tiltak for å beskytte dem:
- Data Encryption: We encrypt sensitive information, including payment data, to ensure secure transmission over the internet.
- Secure Access: Access to personal data is restricted to authorized personnel only.
Regular Audits: We conduct regular security audits and vulnerability assessments to ensure our systems remain secure. - Two-Factor Authentication (2FA): We encourage users to enable 2FA for an added layer of account security.
- Data Minimization: We only collect and store the data necessary for our business operations and services.
8. Cookies and Tracking Technologies
We use cookies to track user activity, preferences, and enhance your experience on our website. You can manage your cookie preferences and consent through our Cookie Policy.
9. Customer Support and Communication
For any questions, concerns, or requests related to your data or this Privacy Policy, please contact our customer support team at info@addio.eu or visit our Customer Support page for more information.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with an updated effective date. We recommend reviewing this policy regularly to stay informed about how we protect your personal data.
